FAQ

What are the travel requirements?

The extensive travel requirements depend on the airline and the destination. 

They can include any of the following: preparing necessary documentation; acting as a liaison with consuls, the department of agriculture, quarantines, overseas receivers, and veterinarians; flight routing; solving destination problems; pickup and delivery; preflight stress management; general caging and cage modifications; planning for long-term outbound boarding; and holding pets overnight 

The specific import and export requirements for popular destinations are available here.

What travel documents do I need?

Every party involved has its own regulations and requirements. Types of documentation that may be required are: passports, health & vaccination certificates and government approvals. 

VIP Sitters easily prepares all necessary travel documents, ensuring they meet airline and the International Air Transport Association (IATA) requirements. Get started here by sharing your travel plans with us so we can best assist you.

Do you ship all types of animals?

Yes!

How much does it cost?

The cost depends on the service you require. Get in touch to receive a quote. We’d love to hear from you!

Can my pet fly with me?

Small pets are allowed to go in-cabin if they remain in their kennel stowed under the passenger’s seat. Airlines do not provide seats for pets. If your pet is in cargo, people are restricted to enter into the cargo area.

Can I track my pet’s flight?

Yes! 

(There will be a dropdown menu with the following information)

http://www.petflightinc.com/airtrack.htm

Is it safe?

Yes! Open and consistent communication between you and VIP Sitters advises you on your pet's health, happiness, and comfort safety pre, during and post-flight.

What is the best way for my pet to fly?

This is dependent on animal-type and size, pet courier, country and airline regulations, cost, comfort, health and safety, timing, and veterinarian recommendations. There are three acceptable forms of air travel for pets: in-cabin, checked baggage, or cargo. Follow the link to read more and make an informed decision. 

VIP Sitters knows the best way for your pet to fly. Learn more about the advantages of using VIP Sitters, the services we offer, or get started by sharing your travel plans with us so we can best assist you.

What Flight Kennel do I use?

The proper flight kennel depends on the size of your pet, and the airline and country requirements. Follow the link to read more and make an informed decision.  

VIP Sitters knows the best kennel for your pet to feel comfortable, safe, and relaxed before, during and after the flight. Learn more about the advantages of using VIP Sitters, the services we offer, or get started by sharing your travel plans with us so we can best assist you. 

Can my pet eat during the flight? 

To avoid accidents that will make your pet dirty and uncomfortable, it’s best your pet does not eat during or four hours before the flight. However, hydration during the flight is very important!  

What vaccinations do I need to get for my pet? 

There are mandatory and optional vaccinations that depend on the destination and your pet’s animal type. 

VIP Sitters knows what vaccinations are required and recommended for your pet. Learn more about the advantages of using VIP Sitters, the services we offer, or get started by sharing your travel plans with us so we can best assist you. 

Can I see my pet between connecting flights? 

That is dependant upon the country and airport regulations. If the stopover is long, you may be able to play with your pet or take them for a sort walk. 

Should I sedate my pet for the flight? 

No! This is dangerous for a pet because it lowers their blood pressure and renders them defenseless. It is banned in most countries and may prevent your pet from boarding the plane. 

Which airlines do you collaborate with? 

We collaborate with all airlines. We are continuously up to date on all airline requirements and the International Air Transport Association (IATA) regulations

Can I fly my pet myself? 

Some airlines only accept animals handled by a pet transportation service. This is how we can help. 

The airlines that allow you to handle the transportation arrangements still require that extensive travel requirements are met. You would be required to invest a lot of time, energy, and money into the process as it can take anywhere from one month to one year. The average person would experience this to be very stressful.  

The advantages of using a professional pet courier is that they are animal-loving, medically trained, and experienced with flight procedures. Above all, they offer you peace of mind. 

Learn more about the advantages of using VIP Sitters, the services we offer, or get started by sharing your travel plans with us so we can best assist you.